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Zoom (TechConnect Zoom)

RCCD transitioned from ConferZoom to a TechConnect Zoom sub-account on December 17, 2021. District DE has created a TechConnect Zoom Guide to help you get started. The new TechConnect Zoom Canvas integration is now available in the course navigation, and it has a similar interface to the ConferZoom website interface. Additionally, you will be able to join & start meetings as well as access your account settings inside the RCCD Single Sign-On portal.

Faculty can now schedule Zoom class meetings using the “TechConnect Zoom” course navigation link and schedule office hours/appointments using the “TechConnect Zoom Appts” course navigation link inside Canvas. If you need additional assistance, contact the District DE Accessible Technology & Media Coordinator​. We’re happy to help!

District Distance Education

Meeting and Recording Settings

Settings can be changed at the default level, or on a per meeting basis when scheduling.
  • Navigate to 'Settings' on the left of the page.
  • Select the 'Meeting' tab to choose default options for live meetings.
  • Select the 'Recording' tab to choose default options for recording storage. 
  • Local recordings download to your desktop, and are available only on the computer used to host your meeting.
    • Cloud recordings store in your account, desktop app, and download to Canvas. 
    • Audio Transcript is available with cloud recordings.

Adding Captions to Meetings

I wanted to share a brief update on the transition of our Zoom accounts. It seems that changes to our Zoom accounts in December reset all the settings in everyone's profiles. That includes the Closed Captioning feature. The CC options are still available but must be selected manually from the profile before the Zoom meeting starts.

You may be thinking: "How do I do that, Greg and wonderful DRC team?" Don't worry! We've got you covered! Special thanks to our Senior Interpreter, Katie Arnhart, for creating a brief (I promise) video that will walk you through the steps to ensure captioning options are available in any planned meetings. Here is the video:

Disability Resource Center – Closed Captioning with Zoom

Here are some time stamps for quick access:
Turning On Closed Captioning: 0:00-0:45
Assigning Real-Time Captionist to Type: 0:47-1:39
Live Transcript Feature (UDL): 1:38-1:54
​If you have any questions about the process, please don't hesitate to reach out to our office. We appreciate your proactive work to ensure Norco College remains an accessible and inclusive learning environment.

​Greg Ferrer, Ed.D.
​Director, Disability Resource Center

Canvas Users

  • Open your Course, then navigate to the ConferZoom app on the left. 
  • Go to 'Account Settings' on the top right, then 'Conferencing Accounts' on the left. 
  • A green check appears stating your information has been stored, you are ready to schedule classes and office hours. 
  • Cloud recordings download to Canvas. 


Easy to follow articles are located on CCC's new TechConnect Support website including:

Training Documents

Zoom Virtual Backgrounds

Support Contact Information:

CCC TechConnect Support

Email: support@ccctechconnect.org

Support Website: https://ccctechconnect.zendesk.com/

Phone: (760) 744-1150, ext. 1537 or 1543​