Online Counseling is a web-based service which allows students to connect with an academic counselor online and complete many of the services available during an in-person counseling meeting. For all of our online meetings we use Zoom. If you have any questions or need assistance using Zoom, please visit the Zoom Support Center.
We offer Online Counseling on a year-round basis. We have Drop-in Counseling and Appointments available.
Please scroll down to choose one of our our. Before you log into your session, please review the online meeting requirements.
Counseling Appointments
Online Appointments are one-hour counseling appointments. Topics covered in an appointment include:
- Student Educational Plans (SEP)
- Academic Dismissal Contract
- Graduation Petitions
- Academic Renewal
- Letters of Recommendation
If you have external transcripts please be sure to mention them in your appointment.
Online Counseling Appointment Schedule (subject to change):
Mondays 8:00 am - 6:00 pm
Tuesdays 8:00 am - 6:00 pm
Wednesdays 8:00 am - 6:00 pm
Thursdays 8:00 am - 6:00 pm
Fridays 8:00 am - 4:00 pm
*Occasional Saturday appointments will be available throughout the term.
Drop-in Counseling
Students have an opportunity to briefly interact with a counselor online and ask a question or two of a very general nature. Topics may include:
- Prerequisite clearances
- Transfer information; IGETC/CSU Breadth Inquiries
- Information about Associate Degree/Certificate programs
- Information about important enrollment deadlines and registration assistance
- Clarification of college policies and procedures
- Brief assistance with various forms/petitions such as: Transcript Evaluation, AP Credit, Third Repeat, etc.
(15 minute session)The link above is only for same day counseling appointments and can only be scheduled on the same day.
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(Email a Counselor)
A Counselor will respond to your email within 48 hours during business hours. The Counseling Office is open Monday -Thursday from 8:00 am - 6:00 pm and on Friday from 8:00 am - 4:00 pm.
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Meeting Technical Requirements
- Internet access is required.
- Compatible with Windows/IOS/Android systems
Optional: Webcam, microphone, headset or earbuds
Recommended: Download the Zoom app on your mobile device or sign up for an account at zoom.com/signup prior to your appointment.
Online Etiquette
Your appointment should be conducted in a quiet and private place. Please find a location where you will be able to communicate with the counselor effectively. (Do not log in from a public setting. Log-in from a secured site.)
Counseling appointments are confidential. The use of a private computer is strongly encouraged. If using a public/shared computer take all necessary measures to protect your data at the end of the appointment (e.g. clear download/browsing history, sign-out, etc.)
You will need to have access to a computer with specific technical requirements listed above. The following are recommended: proper attire; proper lighting in the room; quiet location; no interruptions (do not answer phone calls, texts or web surfing during the appointment); and give full attention to the counselor.