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​​Online Cou​nseling

Online Counseling is a web-based service which allows students to connect with an academic counselor online and complete many of the services available during an in-person counseling meeting.  For all of our online meetings we use Zoom.  If you have any questions or need assistance using Zoom, please visit the Zoom Support Center.

We offer Online Counseling on a year-round basis. We have Drop-in Counseling and ​Appointments available. 

Please scroll down to choose one of our our. Before you log into your session, please review the online meeting requirements.​

Counseling Appointments​​​​​​ 
Online Appointments are one-hour counseling appointments. Topics covered in an appointment include:​​ ​
  • Student Educational Plans (SEP) 
  • Academic Dismissal Contract​ 
  • Graduation Petitions 
  • Academic Renewal 
  • Letters of Recommendation 
If you have external transcripts please be sure to mention them in your appointment. ​ 
On​line Counseling Appointment Schedule (subject to change): 
Mondays 8:00 am - 6:00 pm 
Tuesdays 8:00 am - 6:00 pm 
Wednesdays 8:00 am - 6:00 pm 
Thursdays 8:00 am - 6:00 pm 
Fridays 8:00 am - 4:00 pm     
*Occasional Saturday appointments will be available throughout the term. 
Schedule an Appointment button
(60 minute session)

   (Video: How to Make an Online Appointment​​​​​​​)​

Drop-in Counseling

Students have an opportunity to briefly interact with a counselor online and ask a question or two of a very general nature. Topics may include: 

  • Prerequisite clearances 
  • Transfer information; IGETC/CSU Breadth Inquiries 
  • Information about Associate Degree/Certificate programs 
  • Information about important enrollment deadlines and registration assistance 
  • Clarification of college policies and procedures 
  • Brief assistance with various forms/petitions such as: Transcript Evaluation, AP Credit, Third Repeat, etc. ​

Express.png ​
(15 minute session)
The link above is only for same day  counseling appointments and can only be scheduled on the same day.

(Email a Counselor)
 ​​A Counselor will respond to your email within 48 hours during business hours.  The Counseling Office is open Monday -Thursday from 8:00 am - 6:00 pm and on Friday from 8:00 am - 4:00 pm.

Meeting Technical Requirements​​​​​ ​
  • Internet access is required. 
  • Compatible with Windows/IOS/Android systems 
Optional: Webcam, microphone, headset or earbuds 
Recommended: Download the Zoom app on your mobile device or sign up for an account at zoom.com/signup prior to your appointment. 
Download in App StoreDownload in Google Play
Online Etiquette​​​​​ ​
Your appointment should be conducted in a quiet and private place. Please find a location where you will be able to communicate with the counselor effectively. (Do not log in from a public setting. Log-in from a secured site.) 
Counseling appointments are confidential. The use of a private computer is strongly encouraged. If using a public/shared computer take all necessary measures to protect your data at the end of the appointment (e.g. clear download/browsing history, sign-out, etc.) 
You will need to have access to a computer with specific technical requirements listed above. The following are recommended: proper attire; proper lighting in the room; quiet location; no interruptions (do not answer phone calls, texts or web surfing during the appointment); and give full attention to the counselor. 
If you need assistance with online counseling, please email us at: ​onlinecounseling@norcocollege.edu

Online Counselors 

​​Kimberly Bell​​
Kimberly Bell
DRC Counselor/ Veterans/ 
9 Line Project Counselor
Disability Resource Center 

Veterans Resource Center 
​ ​​
​​​Zina Chacon
Zina Chacon​​​
Puent​e/General C​oun​​selor
Sean Davis 
Sean Davis​
Umoja/General Counselor​

Nick Franco 
Nick Franco
Articulation Officer/General Counselor
Monica Huizar 
Monica Huizar
EOPS/CARE/NextUp Counselor​
EOPS website
Amy Kramer
Amy Kramer
EOPS/ CARE/ NextUp/ 
CalWORKs Counselor
EOPS website
Jethro Midgett
Jethro H. Midgett IV
Career/General Counselor
Career Center website
John Moore
John Moore
General Counselor/ 
Co-Chair, Counseling & 
Social and Behavioral 
Adriana Moreno
Adriana Moreno
General Counselor

David Payan
David Payan
General Counselor​

Erin Spurbeck
General Counselor