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Technical Support

What if I need technical support? provides technical support assistance to their users and can be contacted via phone (888) 335-9632 or email at Customer Service hours are:

Monday – Friday
6:00am to 5:00pm PT

Saturday – Sunday
7:00am to 4:00pm PT

System Requirements

To watch videos on you must be connected to the Internet. We recommend a 3G, 4G, or Wi-Fi connection for optimal mobile viewing. Annual premium members can download courses on iOS app to watch offline where Internet connection is not available.

Recommended settings for full site

Recommended settings for mobile (viewing on mobile browsers)

  • Default Android browser or Mobile Safari
  • Android 2.0+ or iOS 3.2+

iOS app

  • Devices: iPad2+, iPhone 4GSM or iPod touch (5th generation)
  • iOS 7.0+

Android app