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SAP 101


You have been assigned by Student Financial Services (SFS) at Norco College (NC) to complete this Quiz because of your ineligible status. If you choose to appeal this status, please read through the information in Lessons 1, 2 and 3, and then complete the attached Quiz.

SAP 101 consists of three Lessons. They are designed to provide you with knowledge and an understanding of the following:

  1. Satisfactory Academic Progress (SAP) Definition—See Lesson 1 Below
  2. Components and standards that will determine the specific reason for which you are Appealing, and examples of Extenuating Circumstance—See Lesson 2 Below
  3. The Appeal process—See Lesson 3 Below

You must:

  • Read the Information in Lessons 1,2 and 3 CAREFULLY (See below)
  • Complete the SAP 101 Quiz with a score of 100%
  • Submit the Quiz and Official Documentation (if applicable) with your Appeal Form

All of the required documents can be submitted to Student Financial Services office at Norco College.
If you do not have access to a computer, you may pick up a copy of the Lesson and the Quiz at NC’s SFS office.


The United States Department of Education requires that students applying for financial assistance must be enrolled in a program for the purpose of completing an AA/AS Degree, transfer requirements, or certificate program. All students must have their academic progress reviewed to determine if Satisfactory Academic Progress (SAP) has been achieved. The government requires that students who apply for financial assistance meet two standards:

Qualitative Standard: All students at NC must have a Cumulative Grade Point Average (GPA) of 2.0.

Quantitative Standard: All students must complete a certain percentage of units attempted in order to make progress toward their goal. There are two parts to this standard:

  1. Pace of progression: Students must complete at least 67% of the cumulative units attempted. If you are unable to finish your program within the maximum time frame, as explained below, you may lose eligibility for Title IV aid.
  2. Maximum Time Frame: Students must also complete their educational objective (graduation, transfer or certificate) by the time they have met their specific Maximum Time Frame as it relates to their Academic Plan or Program of Study at NC. This includes ALL units attempted at NC. A student can only receive financial assistance for a maximum of 150% of the published length of the program.

All students will be evaluated at the end of each semester to determine if they are meeting the standards listed above, beginning with the Fall 2011 semester.

*If you have attempted less than 12 units at NC, you will be required to maintain a 1.5 Cumulative GPA and must complete 50% of the courses you attempt to maintain SAP. Once you have attempted 12 or more units, you will be held to the standard as explained above.

Grade Standards

All semester units at NC include:

  • Attempted units include: A, B, C, D, F, CR, P, NC, NP, FW, W, I, IB, IC, ID, IF
  • Completed units are units with a grade of: A, B, C, D, CR, P
  • Transfer credits from other institutions will be included as attempted and completed units in the SAP calculation.

Courses in which a student receives a grade of F, NC, NP, FW, W, I, IB, IC, ID and/or IF will not be counted as completed units for satisfactory academic progress purposes but will be counted as attempted units.

Only practicum/labs that are required, recommended or academically beneficial should be taken at the same time as the corresponding course.

Adding and/or dropping units after the first grant disbursement will require a review and possible adjustment of any future disbursements. Student Financial Services follows all Title IV regulations in relation to financial assistance regulations for repeated courses and IP grades.

SAP Warning: Students failing to meet SAP will be placed on a 1 semester “warning” which will allow them to receive financial assistance even though they are not meeting the SAP standard. This “warning” is only for students who have not previously received a warning/probationary period at NC. If after the “warning” semester the student is still not meeting the SAP standard, they will become ineligible.


SAP Ineligible: A student can become ineligible for the following reasons:

  1. Student fails to meet “Pace of Progression” after their “warning” semester and/or
  2. Student exceeds the maximum time frame, 150% of the published length of their program.

Students on an SAP Ineligible status can appeal this status once during their lifetime at NC. In order to appeal, the student must have extenuating circumstances that occurred during the period that the student did not meet SAP. To appeal, the student must document the circumstance for not meeting SAP and must provide official documentation. Examples of extenuating circumstances may include:

  • Death of an immediate family member
  • Documented illness
  • Major accident or injury of yourself or an immediate family member
  • Change in major (1 time only)
  • Completed Remedial (ESL or Basic Skills) courses which affected the maximum time frame requirement

Students must turn in their extenuating circumstances appeal to their home college only. Each student who is approved for a “probation” period must have an academic plan developed which will outline the courses the student may receive financial assistance for. Please see the consumer guide on our website listed below for critical information and deadlines.

SAP Probation: You will be placed on “probation” only if your appeal ineligible status was approved. Students on “probation” must meet the SAP standard each semester in order to maintain their probationary status.

If you fail to meet SAP while on a “probation” status, you will become ineligible to receive financial assistance until you bring your SAP up to the minimum cumulative standards.

Please meet with your SFS Counselor at your home college, utilize tutorial services and time management in order to maintain your financial assistance eligibility. Please see our consumer guide for additional information regarding SAP


For students who did not meet the Pace of Progression of a 2.0 GPA and/or their completion rate is below 67%, the
Appeal packet must include:

  •  Official Documentation of Extenuating Circumstances. The Extenuating Circumstances must have occurred during a semester that caused you to fall below the SAP standard.
  •  A current Academic Plan. A letter from you explaining your situation is not sufficient and will be denied. The Academic Plan will need to be created using all transcripts from all other colleges and/or universities attended.
  •  A statement from you indicating the changes you have made to ensure you will meet the SAP standard once you are given a probationary period.
  •  This must be submitted to the Student Financial Services office at NC.
  •  If your Appeal is approved, you will be required to sign a “Probation Contract,” and an Approved Class List (ACL) will be given to you listing the specific courses needed to complete your academic goal.

For students with a 2.0 GPA or higher and completion rate of 67% or higher but have not met the Maximum Time Frame, the Appeal packet must include:

  •  A current Academic Plan (AP). The Academic Plan needs to be created using all transcripts from all other colleges and/or universities attended.
  •  A statement from you indicating the reason(s) for not meeting the Maximum Time Frame (e.g. ESL classes, Basic Skills classes, AP or military credits, Change of Major once only, returning for second goal, or high unit major – Dental Hygiene, Nursing, Physician Assistant, Math/Science/Engineering/Computer Science, etc.)
  •  This must be submitted to the Student Financial Services office at NC.
  •  If your appeal is approved, you will be required to sign a “Probation Contract” and an Approved Class List (ACL) will be given to you listing the specific courses needed to complete your academic goal.